MX001 Terms & Conditions

1. Introduction & Consent

Welcome to MX001 (mx001.ws). These Terms & Conditions ("Terms") form a legally binding agreement between you and the MX001 platform. By accessing our website, mobile app, or any of our services, you are agreeing to be bound by these Terms in their entirety.

MX001 is an internationally licensed online gaming and Sports Betting platform. We are committed to providing a safe, transparent, and enjoyable experience for players in Bangladesh and around the world. To access that experience, all users are required to comply with these terms and conditions.

MX001 reserves the right to update these terms at any time. For significant changes, we will notify you via your registered email or a platform notification. Continued use of the platform after any changes constitutes your automatic acceptance of the updated terms.

2. Account Registration & Eligibility

To open an account on MX001 and use our gaming services, the following conditions must be met:

Age Restriction

You must be at least 18 years of age. Minors are strictly prohibited from creating an account or using our services. MX001 reserves the right to verify your age at any time and may request official ID documents if necessary.

One Account Policy

Each individual may register only one account. If the same person or members of the same household create multiple accounts from the same IP address, all accounts may be terminated and any deposited funds may be forfeited.

Accurate Information

• You must provide complete, accurate, and truthful information at the time of registration.
• Your name, date of birth , address, and phone number must all be valid.
• Providing false information will result in account suspension or termination.
• Please contact our support team to update your account information.

Password & Security

You are solely responsible for the security of your account. Use a strong password and never share it with anyone. If you suspect unauthorized access to your account, contact MX001 support immediately.

3. Bonus & Promotion Terms

MX001 regularly offers a variety of attractive bonuses and promotions. Each offer is subject to specific terms and conditions, so it's important to read them carefully before claiming any bonus.

Wagering Requirements

Each bonus comes with a specific wagering requirement. For example, a BDT 1,000 bonus with a 20x wagering requirement means you must place BDT 20,000 in bets before withdrawing. Note that wagers on certain games may not count toward completing the requirement — check the details of each offer.

General Bonus Rules

• Bonuses are only valid within a specified time period.
• A user may not claim the same promotion more than once.
• Bonus funds cannot be withdrawn until the wagering requirement has been met.
• MX001 reserves the right to cancel or modify any bonus at any time.
• If bonus abuse is detected, the account may be terminated.

4. Payment & Withdrawal Policy

MX001 uses secure and verified payment methods for all deposits and withdrawals. We support a range of popular mobile banking services, including bKash, Nagad, and Rocket.

Deposit Rules

• The minimum deposit amount may vary depending on the payment method used.
• Deposits are generally credited to your account instantly.
• If a deposit is delayed, please contact our support team.

Withdrawal Rules

• Withdrawals can only be made from verified accounts.
• Withdrawal requests are typically processed within 24–72 hours.
• Large withdrawals may be held pending KYC verification.
• Suspicious transactions may be reviewed as part of our anti-money laundering measures.

Currency & Conversion

MX001 supports transactions in multiple currencies, including Bangladeshi Taka (BDT). Standard market exchange rates apply for currency conversions, and a small conversion fee may be charged.

5. Responsible Gaming

MX001 believes gaming should be fun — not stressful. We care about the mental and financial well-being of all our users and actively encourage responsible gaming practices.

• Deposit limits, session limits, and self-exclusion options are available.
• Accounts may be suspended or permanently closed if necessary.
• Account protection measures taken at the request of a family member or loved one.

For more details, visit our Responsible Play View the page.

6. Prohibited Activities

The following activities are strictly prohibited on the MX001 platform. Any such activity, once detected, will result in immediate account termination:

• Placing bets using bots, automation software, or any other technical exploit.
• Abusing bonuses or collecting bonuses through fraudulent means.
• Creating multiple accounts to gain unfair advantages.
• Money laundering or any illegal financial transactions.
• Harassing or deceiving other users.
• Attempting to interfere with the platform's security systems.
• Conducting transactions using third-party accounts.

7. Account Closure & Modifications

MX001 reserves the right to suspend or close any account at any time, for any reason, without prior notice — particularly if:

• Violation of these terms and conditions.
• Registering with false or incomplete information.
• Engaging in illegal or fraudulent activities.
• Where required by a court order or regulatory authority.

Users may also voluntarily close their account at any time. Any outstanding balance will be returned after verification; however, any bonus balance will be forfeited.

8. Dispute Resolution

If you have a complaint or dispute, please contact our customer support team first. We aim to respond within 48 hours.

• Email: support@mx001.ws
• Live Chat: Available directly within the platform.

If a resolution cannot be reached through us, you may escalate your complaint to our licensing authority. All disputes relating to these Terms & Conditions will be settled in accordance with the laws of the platform's operating jurisdiction.